> For the complete documentation index, see [llms.txt](https://help.decodeage.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.decodeage.com/decode-age-support/refund/what-if-im-unsatisfied-with-an-opened-product.md).

# What if I'm unsatisfied with an opened product?

### Opened Product Refund Policy <a href="#h_d8036d8101" id="h_d8036d8101"></a>

We understand that sometimes you may change your mind about a product after it has been opened.

Unfortunately, opened products are not eligible for refunds. If you have any questions or concerns about your product, please feel free to [contact us](https://decodeage.com/pages/contact).

Thanks for understanding.