# When Can I Expect My Decode Age Order to Arrive?

### How long does it take to receive my order?&#x20;

We typically deliver orders within 5 working days across India. Delivery timelines may vary based on your location.&#x20;

### Domestic Delivery Times <a href="#h_840bbd0b60" id="h_840bbd0b60"></a>

When you place an order with us before 12:00 pm Eastern time on a weekday, we spring into action to ship your items the same day. For our customers in India, this means your order will typically be with you within five business days. Delays can happen, but they're mostly due to reasons beyond our control, like customs hold-ups for international orders.

### International Shipping Schedules <a href="#h_4a5b07a470" id="h_4a5b07a470"></a>

For our international shoppers, we extend our reach across borders with a delivery window of up to 4-6 weeks. We understand it's a wait, but we're committed to ensuring your items clear customs and reach you in perfect shape.

### Handling Delays and Customs <a href="#h_058cf41c4a" id="h_058cf41c4a"></a>

Unforeseen delays can occur, and we're here to help navigate them. If customs and clearance issues arise, rest assured we'll be doing our best behind the scenes to get your items to you as fast as possible. We always recommend that our customers check their order status for updates throughout the shipping process. To track your order, simply log into your account and view your order history. If you have any other questions about delivery times or delays, please reach out to our Customer Service team via our contact page or through our live chat.


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