# What if I have a reaction to one of your products?

### Allergic Reactions to Our Products <a href="#h_453ccfd76a" id="h_453ccfd76a"></a>

### What to do in the Event of an Allergic Reaction <a href="#h_5f9b5e13e9" id="h_5f9b5e13e9"></a>

We take the safety of all of our products seriously. If you or anyone else experiences any type of reaction to one of our products, such as an allergic reaction, please discontinue use immediately and consult your healthcare practitioner.

It’s also important that you contact our Customer Service Department so that we can better understand the reaction and take the appropriate actions. You can contact our team at 9009003095 or via email at [\[email protected\]](about:/cdn-cgi/l/email-protection#6a090b180f2a0e0f09050e0f0b0d0f44090507).

### About Our Products and Allergies <a href="#h_717eb1ebf3" id="h_717eb1ebf3"></a>

Our production processes are designed to provide all of our customers with the levels of protection they need to safely use our products. We take extra care to make sure our products are free from ingredients that may cause reactions in those with allergies or other sensitivities.

If you have questions about a specific product or ingredient, please do not hesitate to reach out to our Customer Service Department.

### Conclusion <a href="#h_bd14251ea1" id="h_bd14251ea1"></a>

It is always our goal to ensure that all of our customers have the most positive experience with our products. If you or anyone else experiences any type of reaction to one of our products, please contact our Customer Service Department immediately so we can take the appropriate steps.


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